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Keepr

Official Support & Customer Assistance

Need Assistance?

I'm happy to help with any bugs, questions, or account issues you are experiencing.

Email Support: khapps23@gmail.com
I will try my best to respond to all support requests within 24 to 48 hours.

Frequently Asked Questions

How do I delete my account and personal data?

You can permanently erase your profile, settings, and all transaction data at any time directly through the application:

  1. Open the application and navigate to the More screen.
  2. Tap on "Account settings" at the top of the menu.
  3. Tap on "Delete my account" in the options list.
  4. Confirm the deletion by tapping "DELETE" on the warning dialog.

Alternatively, you can email me at khapps23@gmail.com stating your account email address. I will verify your identity manually and securely wipe all your data from the servers within 5 business days.

How do I restore my active purchases?

If you reinstall the application, change devices, or perform a restore, you can easily recover your purchases. Open the application, navigate to the premium upgrade / paywall screen, and tap "Restore Purchases". Please ensure you are logged into the same App Store or Google Play account used to make the original purchase.