Privacy Policy
Last updated: August 9, 2023
This Privacy Policy applies to information that we collect about you when you:
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Use our mobile application (including Keepr, or any other
application of ours that links to this privacy policy)
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Engage with us in other related ways, including any sales,
marketing, or events.
Throughout this Privacy Policy, we’ll refer to our websites,
mobile applications, and other products and services collectively as
“Services.”.
Below we describe how we might collect, store, use, and share
information about you when you use our Services.
1. Information We Collect
We only collect information about you if we have a reason to do so
— for example, to provide our Services, to communicate with you,
or to make our Services better.
We collect this information from three sources: if and when you
provide information to us, automatically through registering on the
Services, using our Services, and from outside sources. Let’s go
over the information that we collect.
Information You Provide to Us
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Basic account information: We ask for basic information from you in order to set up your
account. For example, we require individuals who sign up for an
account to provide an email address and password, along with a
username or name.
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Sensitive Information: When necessary, with your consent or as otherwise permitted
by applicable law, we process the following categories of sensitive
information: financial data.
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Transactional Information: We collect information about the transaction when you upgrade
your account's subscription or make a purchase such as product
description, purchase price, subscription or free trial expiration
date, and the date and time of the transaction.
Information We Collect Automatically
We also collect some information automatically:
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Log information: Like most online service providers, we collect information
that web browsers, mobile devices, and servers typically make
available, including the browser type, IP address, unique device
identifiers, language preference, referring site, the date and time
of access, operating system, and mobile network information. We
collect log information when you use our Services.
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Usage information: We collect information about your usage of our Services. For
example, we collect information about the actions you perform when
using our Services such as pages viewed, searches, and other actions
you take such as which features you use. We also collect information
about what happens when you use our Services along with information
about your device. Depending on the device used, this may include
information such as your IP address (or proxy server), device and
application identification numbers, location, browser type, hardware
model, Internet service provider and/or mobile carrier, operating
system, and system configuration information. We use this
information to, for example, provide our Services to you, get
insights on how people use our Services so we can make our Services
better, and understand and make predictions about user
retention.
Information We Collect from Other Sources
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Third-Party Login: If you create or log in to your account through another service
(like Google) we’ll receive associated login information (e.g.
a connection token, your username, your email address). we’ll also receive transaction information (such as product
description, purchase price, subscription or free trial expiration date, and the date and
time of the transaction) if you upgrade your account's subscription or make a purchase
through third-party services (like Apple App Store, Google Play
Store).
2. How and Why We Use Information
Purpose for Using Information
Depending on your actions when using our Services, we use information
about you for a variety of purposes including:
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To provide our Services: We may use your information to set up and maintain your account,
process transactions and orders, verify user information, and
provide you with the requested service.
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To improve our Services: We may use your information to monitor and analyze how users
interact with our Services so we can create new features, improve
existing features, and make our Sevices easier to use.
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To market our Services: We may use your information to better understand our user retention
and attrition, improve the effectiveness of our marketing, and
analyze the results of our marketing campaigns.
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To protect our Services, and our users: We may use your information to detect and protect against malicious
and fraudulent transactions, or other illegal activities; comply
with the law; and protect the rights and property of Keepr and
others, which may result in us, for example, declining a transaction
or terminating Services.
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To ensure quality and fix problems with our Services: We may use your information to monitor, debug, repair, and prevent
issues.
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To customize the user experience: We may use your information to personalize your experience by
serving you relevant notifications and advertisements.
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To communicate with you: We may use your information to send you important updates relating
to your account, request feedback, or share news, offers, and
promotions that we think will be of interest to you.
Legal Bases for Collecting and Using Your Information
A note for those in the European Union about our legal grounds for
processing information about you under EU data protection laws. Our
use of your information is based on the following legal grounds:
(1) We may use your information because it is necessary to fulfill the
applicable terms of service or other agreements we have with you,
including providing our Services, or your request prior to entering into a contract.
(2) We may use your information because it is necessary for compliance
with a legal obligation.
(3) We may use your information because it is necessary in order to
protect your vital interests or those of another person.
(4) We may use your information if we have a legitimate interest in using
your information — for example, to provide our Services, to
improve our Services, to protect our Services, to communicate with
you; to measure and improve the effectiveness of our advertising; and
to better understand our user retention and attrition; to monitor and
prevent any problems with our Services, and to personalize your
experience.
(5) We may use your information if you have given us your consent to use
your information for a specific purpose.
3. How We Share Information
We may share your information in the following circumstances:
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Third-party vendors and service providers: We may share your information with third-party vendors and service providers who need the information
to provide their services to us so that we can provide our Services
to you. For example, cloud storage service providers that help us
store and back up your data, analytic service providers that help us
understand and improve our Services, and subscription infrastructure
platforms that help us offer our in-app subscription to you.
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With your consent: We may share your information with your consent or at your
direction. For example, we may share your profile information and
any other information with other users when you choose to share with
them through our Services.
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Aggregated or anonymized information: We may share information that has been aggregated and anonymized.
For instance, we may publish aggregated and anonymized information
about your use of our Services.
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Legal requirements: We may disclose your information to comply with legal obligations,
where we receive requests for information from law enforcement
authorities, government authorities, government bodies, and the
courts, and where disclosure is lawful.
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Business Transfers: We may share or transfer your information in connection with any
merger, sale of company assets, bankruptcy, or acquisition of all or
a portion of our business by another company.
4. How Long We Keep Information
We will only retain your personal information for as long as
it’s needed to fulfill the purposes for which we collect and use
it outlined in the “How and Why We Use Information”
section above unless we’re legally required by law to keep it.
Your personal information will be kept for no longer than 30 days
after account deletion, revocation of consent, or a written deletion
request.
5. Security
We are working very hard to protect your information against
accidental or unauthorized access, destruction, loss, or alteration.
We also have carefully selected our service providers with security in
mind. However, no online service is 100% secure, and we cannot
guarantee its absolute security.
6. Your Right
If you are located in some region, including EEA, the UK, or Canada,
you have several rights in relation to your personal information,
subject to any exemptions provided by the law and we may retain some
Information to prevent fraud and abuse, troubleshoot problems, and
meet our legal obligations, these include the right to:
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Access to your personal data;
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Correction of your personal data that is inaccurate;
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Deletion of your account and erasure of your personal data;
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Object to our use and processing of your personal data based on our
legitimate interests or for direct marketing purposes;
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Restrict the processing of your personal data;
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Withdraw your consent or explicit consent for specific processing
of your personal data;
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Request access and obtain a copy of your personal data in a
portable format.
If you wish to exercise any of these rights, you can contact us using
the contact information provided below. Please note that we will need
to ask you for additional information to verify your identity before
disclosing or deleting anything.
You also have the right to make a complaint to a government
supervisory authority in your country of residence, where you work, or
where the alleged infringement took place.
7. Link to Other Sites
Our Services may contain links to other third-party sites. These
external sites are not controlled by us. We are not responsible for
the content, privacy policies, or practices of these sites. We strongly advise you to review the Privacy Policy and Terms and
Conditions of these sites.
8. Use of Third-Party Ads and Analytics Services
We use third-party ads (e.g. Google AdMob) and analytic services
(e.g. Google Analytics) that may set tracking technologies (like
cookies) to collect information about your use of our Services and
across other websites and online services. This information helps us
maintain and improve our Services by understanding how you interact
with and use our Services and displaying ads that may be relevant and
engaging to you. Please note this Privacy Policy does not cover the
collection of information by any third-party advertisers or analytics
service providers.
9. Contact Us
If you have any questions or comments about this Privacy Policy,
please contact us by email at kuoyhuot@gmail.com.
10. Changes
We may change our Privacy Policy from time to time so we encourage
visitors to check this page frequently for any changes. If we make
changes, we will notify you of any changes by posting the new Privacy
Policy on this page and updating the “Last updated” date.
Your further use of the Services after a change to our Privacy Policy
will be subject to the updated policy.
11. Other Information and Resources
Google Privacy Policy
Apple Website Terms of Use
Privacy and Security in Firebase